FAQs
Shero Lifestyle is a women-empowerment fashion and lifestyle brand built around the belief that every woman is a She-Hero. We offer a curated collection of apparel, accessories, bags, and active lifestyle essentials — all designed to help you move, live, and express yourself with confidence and style.
Shero is a blend of 'She' and 'Hero' — a celebration of the powerful, bold, and beautiful women who inspire the world every day. Our brand is a tribute to you: the woman who shows up, stands out,
and makes an impact.
Shero Lifestyle operates online at sherolifestyle.com and serves customers globally. You can reach our team at contact@sherolifestyle.com or call us at +1 (737) 279-8220.
We offer the following collections:
• African Collection – Bold, vibrant pieces inspired by African heritage and culture
• Heritage Apparel – Statement clothing that honours identity and tradition
• Adornment & Ancestry – Jewellery and accessories celebrating cultural roots
• Bags & Lifestyle – Versatile bags designed for active, on-the-go women
• Active Lifestyle Essentials – Fitness and wellness products for your active life
• Everyday Wear – Comfortable, stylish pieces for daily living
• New Arrivals – Our freshest drops, updated regularly
Yes! We add new arrivals frequently. To stay updated, subscribe to our newsletter at the bottom of our website or follow us on Instagram (@sherolifestyle_), TikTok (@sherolifestyle), LinkedIn, and Facebook.
We are committed to offering products that align with our values of empowerment and dignity. If you have specific questions about the sourcing or production of a particular item, please contact us at contact@sherolifestyle.com and we will be happy to share what we know.
Simply browse our collections at sherolifestyle.com, select your items and preferred size or variant, and add them to your cart. When you're ready, proceed to checkout and follow the on-screen steps to complete your purchase.
We accept a wide range of payment methods including Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay, and Venmo. All payments are processed
securely.
Absolutely. Shero Lifestyle uses secure, encrypted checkout technology to protect your payment information. We do not store your card details. Look for the padlock symbol in your browser's address bar when checking out.
We process orders quickly to ensure fast
delivery. If you need to modify or cancel your order, please contact us as soon as possible at contact@sherolifestyle.com or call +1 (737) 279-8220. We will do our best to accommodate your request, but we cannot guarantee changes once an
order has been processed.
Delivery times depend on your location and the shipping method selected at checkout. You will receive a tracking number once your order has been dispatched so you can follow its journey in real time.
Once your order is shipped, you will receive an email with a tracking number. You can use this to follow your package on the carrier's website. If you have not received tracking information within the expected processing time, please contact us at contact@sherolifestyle.com
We are sorry if this happens! Please contact us within 48 hours of receiving your order at contact@sherolifestyle.com with your order number and photos of the item. We will resolve the issue promptly.
We have a dedicated Size Guide at sherolifestyle.com/pages/size-guide to help you find the best fit. We recommend measuring yourself and comparing with the guide before ordering, especially for apparel and fitness wear.
We have a dedicated Accessories Care blog at sherolifestyle.com/blogs/accessories-care with tips and guidance on how to keep your jewellery, bags, and other accessories looking their best for longer.
The longevity of your accessories depends on the material and how they are cared for. Please visit our Accessories Care blog for specific care instructions per product type. For questions about a specific
item, feel free to contact us directly.
You can join our movement by subscribing to our newsletter at the bottom of our website. You'll receive updates on new arrivals, promotions, community news, and information about our ambassador and
collaboration programs.
Yes! We welcome collaborations and are building our ambassador community. If you are passionate about empowering women and love the Shero brand, subscribe to our newsletter or reach out to us at contact@sherolifestyle.com to express your interest.
We are open to meaningful partnerships that
align with our values of empowerment, culture, and style. Please reach out to us at contact@sherolifestyle.com with a brief overview of your proposal, and our team will get back to you.
Our support team is available 24/7. You can reach us by:
• Email: contact@sherolifestyle.com
• Phone: +1 (737) 279-8220
• Contact form: sherolifestyle.com/pages/contact
• Instagram: @sherolifestyle_
• TikTok: @sherolifestyle
Our support team aims to be available 24 hours a day, 7 days a week. Response times may vary, but we strive to reply to all enquiries as quickly as possible. For urgent matters, calling +1 (737) 279-8220 is recommended.